Quality
AS9100D
Health & Safety
ISO 45001
Environmental
ISO 14001
+44 (0) 1424 205140
Quality
AS9100D
Health & Safety
ISO 45001
Environmental
ISO 14001
+44 (0) 1424 205140
Drallim Industries’ Top Management recognises the importance of quality and is committed towards maintaining the Quality Management System to the latest edition of AS9100 incorporating BS EN ISO 9001 and endeavours to lead the company towards the continual improvement of its performance.
Drallim Industries Limited operates within its formal Quality Objectives to:
The company sets objectives annually through management review in order to meet the required quality standards expected by our customers.
Drallim Industries Limited operates its approved quality management system based around AS9100 and BS EN 9001 which applies the PDCA cycle to promote continual improvement, not only of its own quality management system but also of its commitment to attain the highest level of customer satisfaction.
Our in-house auditors review all company processes on a risk based auditing structure with an aim to continually improve and enhance the effectiveness of the company’s quality management systems.
We are independently audited in accordance with our AS9100 incorporating BS EN ISO9001 accreditations by UKAS approved Certifying Bodies.
Top management communicates the importance of the Quality System through briefings, awareness activities and training. It is Drallim Industries priority to ensure that we employ people with the relevant skills to learn and use our knowledge in the best possible manner, including ongoing training through their careers within the company as identified through our competency and training process. The company regularly reviews competence and training needs to ensure the workforce is capable of the work required of them.
Customer care is the highest priority to the company, we constantly monitor our customer relationships through our customer feedback process.
In the unlikely event of any post-delivery issues our sales department are ready to react, if the item can be returned, they are able to guide our customers’ through our Return Materials Authority process, ensuring that the item returned is dealt with in a timely and efficient manner. In the event of an item that cannot be returned they can arrange for an on-site visit by our technical support team.
Our process-based integrated management system provides a unified basis to maintain existing services and react to the future requirements of our global market. This is supported by our in-house mechanical, electrical, process and control system expertise and approved supplier network.
Name | Document number | Tag | Download Link |
---|---|---|---|
AS9100D & BS EN ISO 9001:2015 Certificate | Certificate No. 62775 | Quality, Certification | |
ISO 14001 Certificate | Certificate No. E8953 | Environmental, Certification | |
ISO 45001 Certificate | Certificate No. H5813 | Health and Safety, Certification | |
Cyber Essentials Certification | Certificate No. df8023ae-3364-4ccc-83cf-45a52e5f0d22 | Quality, Certification, Cyber Security | |
MAA Design Control Certificate | Certificate No. UK.MAA.DAOS.0372 | Certification, Design | |
Aerospace JOSCAR Registration | Certification | ||
UVDB (Achilles) | AchillesID: 00023074 | Certification | |
The Railway Industry Supplier Qualification Scheme – RISQS | Supplier ID:8869 | Certification | |
Quality Policy Statement | STA001 | Quality, Policy Statement | |
Health and Safety Policy Statement | STA002 | Health and Safety, Policy Statement | |
Environmental Policy Statement | STA003 | Environmental, Policy Statement | |
Terms and Conditions of Purchase | Terms and Conditions | ||
Terms and Conditions of Sale | Terms and Conditions | ||
Supplier Quality Requirements | SQR1 | Quality, Terms and Conditions | |
RoHS and WEEE Policy Statement | STA004 | Quality, Health, Safety and Environmental, Policy Statement | available on request |
REACH Policy Statement | STA005 | Quality, Health, Safety and Environmental, Policy Statement | available on request |
Conflict Minerals Policy Statement | STA006 | Policy Statement | available on request |
Equal Opportunities-Inclusion and Diversity Policy Statement | STA007 | Policy Statement | available on request |
First Aid Policy Statement | STA008 | Health and Safety, Policy Statement | available on request |
Determining the Scope of the Management System Policy Statement | STA015 | Quality, Policy Statement | available on request |
Export Controls Policy Statement | STA009 | Policy Statement | available on request |
Modern Slavery Act Policy Statement | STA010 | Policy Statement | available on request |
Business Continuity Policy Statement | STA011 | Quality, Policy Statement, Planning | available on request |
Corporate Social Responsibility Policy Statement | STA012 | Policy Statement | available on request |
Information Security Policy Statement | STA014 | Policy Statement | available on request |
Anti-Corruption and Bribery Policy Statement | STA013 | Policy Statement | available on request |
Data Protection Policy Statement | STA016 | Policy Statement | available on request |